Printronix SL5000r RFID Smart Label and Thermal Printers Manuel d'utilisateur télécharger pdf (Page 313)

Solving Other Printer Problems

313

• Loss of one or more

serialized labels within a

print job.

• Start of image is printed

in the middle of the gap.

• The top part of the image

is lost when printing with

Head First orientation

selected.

1. In the CALIBRATE CTRL menu, set Gap Windowing to

Enable.

2. Set Gap Length to equal the physical gap length of the

media installed. The range is 0.05 to 1.00 inches.

The likely cause of these symptoms is that Clip Page = Enable

and a cross-perforation, radical fold or flaw in the liner has

caused the media sensor to detect this as the leading edge

(TOF) of the new label or end of label (EOF), or both.

Smears or voids in printed

image.

1. Clean the printhead.

2. Make sure the printhead temperature (Print Intensity) is

not too high. Change the Print Intensity value in the

QUICK SETUP or MEDIA CONTROL menu. (See “Print

Intensity” on page 119.)

3. Verify that the printhead pressure blocks are positioned

correctly to match the media width installed. (See

“Printhead Pressure Block Adjustments” on page 65.)

4. Make sure the printhead pressure dial is set properly for

the media thickness installed.

5. Skin oils can adhere to the surface of label stock, causing

fingerprints which inhibit thermal transfer. Wipe label stock

with a cloth, or remove a few feet of labels to expose a

clean area. Handle labels by the edges.

6. Check that the media has not been mishandled before or

during installation in the printer. Soiled media or media

with fingerprints will prevent proper ribbon transfer.

7. Check that media has not been installed inside out.

Surfaces on both sides may look identical but can produce

big differences in print quality.

8. Make sure the correct ribbon and media combination are

being used. Use the correct ribbon type.

9. Check the ribbon for creases or folds across its surface.

Smooth out the ribbon to remove any creases.

10. Reduce the Print Speed value through the QUICK SETUP

menu, MEDIA CONTROL menu, or via host software.

11. If using ribbon (Transfer Print mode), do not use direct

thermal media.

Table 16. Printer Problems and Solutions (continued)

Symptom Solution/Explanation

1 2 ... 308 309 310 311 312 313 314 315 316 317 318 ... 393 394

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Printronix SL5000r RFID Smart Label and Thermal Printers Manuel d'utilisateur Page 313

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